Message Number: SG9850 | New FHL Archives Search
From: staufferp@prodigy.net
Date: 2004-08-06 15:23:16 UTC
Subject: Purevax vaccine
To: ferrethealth@smartgroups.com
Message-ID: <17171576.1091815385543.JavaMail.nobody@vanadium.smartgroups.com>

For those of you who are waiting for the release of the Merial Purevax
backorder......I have some bad news. After stringing us along now for months,
Merial has decided that right now they are making more money with dog and cat
products to use any vaccine production resources for ferret vaccine. As of now there
will be no vaccine. It is on backorder indefinitely. If that was going to be their stand,
they should have let us know months ago,not string everyone along with promises
of "the beginning of August". It is now the beginning of August and to call today
only to be told, sorry, the backorder is now idefinite........ It is beyond poor
customer service.
I would encourage vets and their clients to write to Merial and let them know how
the ferret community feels about their handling of this. Merial Vaccine & Marketing
1750 Olympic Drive Athens, GA 30601

[Moderator's Note:
1-888-MERIAL-1
is the toll free U.S. phone number and if this is also happening in other countries
you can get contact info at the Merial website
http://www.merial.com/main.html
If production is displaced by demand for thier new Lyme and West Nile virus vax it is
still possible to use the "squeaky wheel gets the oil" principal and state the need for
Purevax and the option of Merial subcontracting production and marketing for a
while.]